Terms and Conditions

Terms and Conditions

Welcome to Fanime! These Terms and Conditions outline the rules and regulations for using our website, services, and products. By accessing our website or placing an order, you agree to the terms outlined below.

1. General Information

1.1. The website www.fanime.ca (referred to as “the Website”) is operated by Fanime (“we,” “us,” “our”) and serves customers online.

1.2. By accessing this Website or purchasing a product, you accept these Terms and Conditions in full. If you do not agree with any part, please do not use our Website.

2. Products and Pricing

2.1. All prices are listed in Canadian dollars (CAD) and are subject to change without prior notice.

2.2. We strive to provide accurate descriptions and images, but we cannot guarantee exact matches for colors or details due to variations in display settings.

3. Orders and Payment

3.1. By placing an order, you confirm that you are purchasing the product for personal use and not for resale.

3.2. Payment must be made at the time of purchase using available methods, including major credit cards and other options provided during checkout.

3.3. We reserve the right to cancel or refuse orders for any reason, including errors or unauthorized transactions.

4. Shipping and Delivery

4.1. We offer free shipping on all orders within Canada and internationally.

4.2. Delivery times vary based on the destination. While we strive to meet estimated timelines, delays caused by carriers or customs are beyond our control.

4.3. Customers are responsible for any customs, duties, or import fees determined by their local authorities.

5. Returns and Refunds

5.1. We accept returns within 30 days of delivery for items in their original, unused condition and packaging.

5.2. Return shipping costs are the responsibility of the customer unless the item is damaged or defective.

5.3. For further information, please refer to our Refund and Return Policy.

6. Intellectual Property

6.1. All content on this Website, including images, text, and graphics, is used with permission from suppliers or created by Fanime and is protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

6.2. Product designs and images may belong to our suppliers, and Fanime acts as a retailer offering these products.

6.3. Fanime does not claim ownership of supplier-provided product designs but ensures compliance with agreements to use such materials on the Website.

7. Limitation of Liability

7.1. Fanime is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

7.2. We are not responsible for delays, losses, or damages caused by third-party carriers.

8. Privacy Policy

8.1. Your personal information is processed in compliance with Alberta’s Personal Information Protection Act (PIPA) and applicable Canadian privacy laws. By using our Website, you consent to this processing.

9. Governing Law

9.1. These Terms and Conditions are governed by the laws of the Province of Alberta, Canada.

9.2. Any disputes arising from these Terms will be resolved in the courts of Alberta, Canada.

10. Changes to Terms and Conditions

10.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the Website indicates acceptance of these updates.

Contact Us

For questions or concerns, please contact us at support@fanime.ca.